1. Booking and Payment

*Clients must provide accurate details when booking a cleaning service.

*We charge after the quotation is given and the client provides confirmation.

*Any additional services requested on the day will be subject to availability and additional charges.

2. Cancellation and Rescheduling Policy

*Clients must provide notice if they wish to cancel or reschedule a booking.

The following cancellation fees apply:

*25% of the total booking amount if canceled within 24 hours of the scheduled service.

*15% of the total booking amount if canceled within 48 hours of the scheduled service.

*No cancellation fee applies if canceled at least 72 hours in advance.

Cancellations must be made via phone or email. If a client is not present at the scheduled time and has not provided access, the booking will be considered canceled, and the cancellation fee will apply.

3. Service Guarantee and Liability

*Polish Pro Cleaning Services aims to provide high-quality cleaning services. If a client is dissatisfied, they must report issues within 24 hours for review.

*The company is not responsible for pre-existing damage or wear and tear. Clients must secure valuables, as Polish Pro Cleaning Services is not liable for lost or misplaced items.

4. Access and Safety

*Clients must ensure safe access to the premises.

5. Changes to Policy

*Polish Pro Cleaning Services reserves the right to update policies. Clients will be notified of any changes.

*By booking with Polish Pro Cleaning Services, clients agree to these terms and conditions.